Case Study – Insight – Analytics / Reporting

The Client

Hong Kong Government Agency.

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Key Focus Areas

Transforming Information Architecture landscape, self-service analytics and reporting, Data Dictionary, Data Governance Council and Team, address skills gaps, partnering with marketing team for the go-to-market strategy plan.

The Challenge

The client required a consultant to devise a vision and strategic framework for their Information Technology department that would affect across several levels of the business. There were no roles assigned for data migration and management and the existing systems were siloed which was causing issues with data integrity.

Our Approach

RXP consultants set about to address the above challenges and proposed changes be made to the following;

Implement of a user-friendly self-service analytics and reporting system.

Building and maintaining an enterprise Data Dictionary.

Establish a Data Governance Council and Team.

Transform the existing Information Architecture landscape.

Address current and future skills gaps in Information Management.

The Outcome & Benefits

RXP Hong Kong worked closely with the Client to determine their ICT strategy and roadmap to ensure effective management of health services for years to come. RXP implemented an Information Management Strategy and a clear Long-Term Roadmap to ensure information and data capabilities are seamlessly integrated to build an effective evidence base for service delivery. This created the foundation to support policy formulation, research, evaluation, reporting and monitoring. This Information Management Strategy provides directional focus to guide investment and resourcing decisions for information management. This also enables the client to make best use of its information assets to achieve future goals. As a bonus, whilst onsite, RXP consultants also partnered with the marketing team for a go-to market plan for one of their initiatives.

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